City of Seward COVID-19 News and Information

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Seward Community Situation Report for May 15, 2020

Post Date:05/15/2020 3:01 PM

City of Seward


May 15, 2020


This Community Situation Report is intended to keep the community of Seward aware of resources available to them while being challenged with restrictions placed upon them due to the Coronavirus.         

Updates indicated in RED


For the latest information on Health Mandates, go to




Public Health


  • PH Nurse will be in Seward on May 19 for family planning clinic
  • New testing guidelines issued by state, lowering the threshold for symptomatic testing; also new guidelines for asymptomatic testing in congregate residential settings
  • Public Health is responsible forinvestigating all contacts related to positive test results
  • Call 335-3400



Providence Hospital


  • Drive-thru testing times/days have CHANGED to Mon – Wed from 12 – 1 p.m.; call 224-5205 to pre-register
  • AVTEC approved as an overflow/alternative care site (24 bed capacity)
  • All patients and staff in facility are wearing masks (Universal Masking)
  • Call 224-5205



Seward Community Health Center


  • In-person wellness and routine visits being conducted in the mornings, including pediatrician appointments; same day appointments for acute care are provided in the afternoons

    · Performing drive-thru testing daily and on-site; call for info 224-2273

  • Patients with potential COVID-19 symptoms will be isolated from other patients
  • Scheduled in-person and telehealth appointments with all providers Mon-Fri from 8 a.m. - 6 p.m.; call 224-2273
  • Screening every patient at the door
  • All patients and staff in facility wearing masks (Universal Masking); masks provided upon entering facility
  • FREE 15-minute mental health screenings via telemedicine with Michael Craytor, LPC; he’s available for virtual drop-ins Tues-Thur, 12-2pm; log onto (click 'telehealth login' button, scroll down and select Michael Craytor's picture)
  • Sliding Fee discount applications, Medicaid financial assistance (including Medicaid apps.) and payment plans are available. We can also help you apply for Public Assistance.
  • Call 224-2273 to schedule an appointment or for more information



Providence Seward Rehabilitation Services


  • Open for all therapy services
  • Telehealth options available
  • Hours are Mon – Fri from 8 am – 6 pm
  • Call 224-2800



Seward Mt. Haven


  • In keeping with new state guidelines for asymptomatic testing in congregate residential settings, all new/returning residents are automatically tested upon admission
  • Doors closed to visitors
  • Call 224-2900




  • Performing drive-thru testing
  • All patients and staff in facility are wearing masks (Universal Masking)
  • Doors closed to visitors
  • Call 224-3490



Lacuna Family Medicine and Dr. Jerald Flynn

  • Doors are locked
  • Telehealth options available for established patients
  • Call 491-0645



Glacier Family Medicine Clinic


  • Available to provide businesses with on-site employee screening upon request; call for info
  • Open for business ; call ahead if you are experiencing any symptoms of the coronavirus; testing is available for patients with symptoms
  • Call 224-8733
  • Information regarding antibody testing available at



Advanced Physical Therapy

  • Open for patients with medical necessity, in accordance with state mandate
  • Limit of 5 people in the clinic at all times
  • Telehealth options available for patients
  • Call 224-7848





SeaView Community Services

  • Telehealth services are running smoothly with lots of people accessing mental health and substance use counseling/therapy successfully. Continuing to accept clients. Call 224-5257 M-F, 8am – 5 pm for appointment.
  • 24/7 Crisis Line continues – Call 224-3027
  • Free mental health/substance use screenings available by calling 224-5257 for appointment
  • Recovery Housing has ONE opening for those struggling with substance use. Call 224-5257
  • SeaView received significant funding from the Alaska Mental Health Trust to support delivery of behavioral health services for those affected by COVID-19
  • Also received funding from the Seward Community Foundation for basic and other behavioral health needs
  • Additional behavioral health support funding is pending and additional is available upon request for basic needs
  • Working on surge planning for clients and staff



Dr. Michael Moriarty, DDS


  • All staff in facility are wearing masks (Universal Masking)

· OPEN by appointment only for exams, cleanings and emergencies

· Tele-dentistry available

· Enhanced protocols in place

· Mon -Thurs 8 am – 5pm and Friday 8 am – 3 pm

· Call 907-224-3071, or after hours 907-362-3456



Fjords Dental Clinic, LLC

Dr. Jack Hamilton, DDS


  • Open by appointment for all dental treatments & cleanings
  • Call 224-2200 for an appointment; after hours call 252-0039




Independent Living Center

  • Office closed to the public
  • Phones answered Mon-Thurs from 9 am – 3 pm, and Fri from 9 am – 12 pm; call 224-8711 for assistance
  • Taxi vouchers available
  • Donations for Community Closet have been suspended
  • Equipment loans have been suspended



Qutekcak Native Tribe

  • Closed to the public
  • Phones answered Mon-Fri from 10 am – 2 pm; call 224-3118



Homeless Connection

  • Anyone in need of shelter or other resources, call 422-7653



The Closet Ministry


  • Gently used clothing for adults and children available
  • Call 224-5617



Sustainable Seward


  • Electronics Recycling collection event usually held in May has been postponed until the fall; please hang onto those electronics and do not throw them into the trash



Senior Center


  • Individuals over 60 years old can sign up for Meals On Wheels
  • Meals being delivered to 82 clients all the way to Moose Pass; 7 meals delivered twice per week
  • Sign up to have your grocery shopping done for you
  • Call 224-5604



Seward Face Mask Project: 3,000 masks in 30 days


Sew ‘N Bee Cozy has face mask kits available. Kits include supplies to make 10 masks – make for family and friends, or donate back to the facemask community baskets.


The face mask baskets are available to residents at the Post Office, Seward Community Health Center, Boys & Girls Club, and Glacier Family Medicine Clinic.


The Senior Center is re-applying for additional grant funding to continue this project.


Project sponsored by the State of Alaska, Department of Health and Human Services (DHSS), Seward Prevention Coalition, Seward Community Health Center, and the Seward Senior Center.





KPB School District


  • Seward High School Graduation Parade starts at 7 p.m. on May 19; go from school to downtown and back again



Boys & Girls Club

  • Serving bag lunches Mon-Fri from 12-3 pm on alley side of Teen & Youth Center (TYC)




  • Facility closed for students and the public
  • Buildings are locked; call 224-6159 to make an appointment




Orange Bike Delivery


· Open Mon, Tues, Thur, Fri, Sat from 11 am – 9 pm

· Open Sun from 2 – 9 pm

· Closed Wed

· Call 422-0679 or order online at

· Delivering take away food from local restaurants

· $5 in town delivery/ $6 out of town




  • One-way aisle traffic – arrows at end of each aisle indicate which direction to walk
  • The number of shoppers inside the store is limited to a maximum of 160 people, excluding staff; access the liquor store through the main store entrance
  • Customers who bring their own bags are requested to bags their own groceries to minimize exposure for the cashiers
  • Store hours 6 am – 10 pm Daily
  • Special shopping time reserved for elders, pregnant women, and compromised immune system individuals from 7-9 a.m.Tuesdays & Thursdays



Pharmacy at Safeway

  • Hours, Mon-Sat 9 am – 7 pm PLUS special Pharmacy hours on Tuesdays & Thursdays from 7-9 am to coincide with Safeway’s special shopping reserved hours
  • Prescription delivery is available; requests received by 1 pm will be delivered the same day; call 224-6960 to sign up



Seward Marketplace

  • Open for business
  • Store hours 7 am – 9 pm daily



Frontier Trading Post

  • Open for business
  • Store hours 9 am – 6 pm daily



He Will Provide Food Pantry


  • Accepting donations – call Mike to arrange drops at 769-1395; only unopened items can be accepted
  • Open Thursdays from 3-6 pm
  • Questions or concerns contact President Mike Little at 769-1395



J&R Fisheries

  • 10# minimum order is waived for local sales
  • Phone, text or e-mail orders only; phone 224-5584; text 907-500-8415
  • Will arrange customer pick-ups or delivery options



Knots So Fast


  • Open 11:00 – 6:00 p.m. Tuesday – Saturday
  • Phone or text orders accepted
  • Call 362-1471
  • Call ahead to make arrangements for porch pick ups



The Fish House

  • Open Mon-Sat from 8 am – 7 pm
  • Offering curbside pickups on telephone orders
  • Call 224-8286 or 224-3674




Elizabeth DeCastro, DVM

  • Peninsula Animal Wellness Services, LLC (PAWS)
  • Licensed to perform telemedicine consultations
  • Medications can be delivered if needed
  • Call 491-0596



Matt Hall, DVM


  • Office hours by appointment only; call 224-5500
  • For emergencies, call (907) 274-5636 or (907) 562-8384




Eddy’s Auto

  • Open by appointment
  • Call 224-5823



Terry Tires & Lube

  • Open by appointment
  • Call 224-5505



No Sweatt Auto

  • Open by appointment
  • Call 422-2940 or email



Hertz of Seward


  • Open Mon-Fri 9 a.m. – 5 p.m.
  • Vehicle rentals available for both local and Anchorage returns
  • Call 224-4378




Sip ‘N Spin Laundromat

  • No more than 5 people in the building at one time
  • Laundry vouchers can be redeemed Mondays from 12 – 4 pm; laundry must be on site and done during this time
  • Sundays reserved for elders over 60 and anyone with compromised immune system




Post Office


  • Requesting citizens to limit number of people inside building to no more than 10
  • Packages & certified mail holds extended up to 30 days; if you need longer, call to make arrangements; call 224-3001
  • Maintain 6 foot distance from others- stripes on the floor indicate safe distances when standing in line for counter service




Chamber of Commerce


  • Assisting businesses with obtaining PPE
  • Helping to identify and overcome barriers for businesses to get up and running again
  • Urging everyone to complete the 2020 Census
  • Mount Marathon Race has been postponed; 4th of July Festival is still planned
  • Call 224-8051




  • ALL customers coming into the store must wear a face mask or covering
  • Open 10 am - 2 pm Mon-Fri; limit of 2 customers at a time
  • Call 1-800-800-4800




  • Office closed to visitors
  • Call 224-5224 for service
  • Help Desk available 24x7 at 1-888-570-1792



TLC Business Services

  • Office closed to public, but business is continuing as usual
  • Call for information or drop instructions 224-8019
  • Tax prep, bookkeeping, accounting, payroll



Seward Insurance Agency

  • Office closed to public, but business is continuing as usual
  • Call 224-7370or email



Alaska Waste

  • Hazardous Waste Collection Day event scheduled for May has been cancelled; next one will be in July
  • Normal pick-up and drop-off operations
  • Call 907-262-9667 for info or email



Kenai Fjords National Park


  • Exit Glacier gate is open for vehicles all the way to the park entrance at head of Resurrection River
  • Park will open to vehicles May 22
  • Public use cabins and toilets are closed; expected to open May 22
  • Call 422-0500 for information



Alaska SeaLife Center


  • Opening to members only May 14-17 for limited hours. Members must book timed entry tickets online.
  • Open to the general public starting May 20; visitors must purchase entry tickets online; members must reserve timed entry tickets online
  • All-day webcam of an aquarium
  • Past educational programs are streamable at




American Legion


  • Open for members up to 25% capacity
  • Call Mike Calhoon at 224-5440 for info



Seward Army Resort

  • Closed




Seward Bear Creek Flood Service Area

  • Office closed to public
  • Phones answered Mon-Thurs 9 am – 3 pm; call 224-3340
  • Email or
  • Updates available at



Alaska Railroad


  • AKRR work crews will be coming to town to work on the tracks; crews are fully prepared to adhere to health mandates and AKRR health and safety protocols
  • Passenger train Coastal Classic will start running between Anchorage and Seward on July 1st



Port Operations

  • Princess Cruises (includes Holland America) canceled all Alaska Gulf cruise and cruise tours;Holland ships were scheduled to dock in Seward weekly (on Sundays)
  • CDC modified and extended No Sail Order for all cruise ships by at least 100 days starting April 9 through July 20
  • Vessels are fully informed of travel mandates and quarantine requirements



KPB Annex in Seward


  • Tub of KPB forms outside Third Avenue entrance; including PFD forms
  • Office closed to public, but business is continuing as usual
  • Phones answered 10 am – 3 pm Mon – Thurs




City Offices


  • City offices and buildings are open
  • Employees wearing face coverings
  • Sneeze guards installed at utility counter





  • One customer in office allowed at one time
  • Sneeze guard installed at customer counter
  • Fish cleaning stations are open; alternate stalls are closed to allow for social distancing
  • Information related to Charter Fishing and Commercial Fishing Vessels. Go to for more information.
  • Incoming vessels check in and observe quarantine restrictions
  • S Float has been designated as a vessel quarantine area



Community Library Museum


  • Libraries, Museums and Archives are included in the State Mandate 016 Phase 2 Reopen Alaska Responsibly Plan
  • Phased reopening plans and procedures are being updated to meet mandate requirements and establish practices and protocols, and secure what we need to protect staff and the public.
  • We will ease into reopening and begin non-contact and limited services as soon as possible
  • Details and updates will be posted to
  • Open phone hours continue and move to Tues-Sat, 10am-6pm on May12. Director Kingsland will still be available by phone and email on Mondays.
  • ALL library loans extended from May 15 to June 30
  • Overdue fine amnesty for local collection continues throughout closure
  • Free 24/7 WiFi outside the building, no password



Parks & Recreation


  • Municipal campgrounds are open by reservation only
  • Alternate campsites have been closed to allow for additional social distancing
  • Contracted janitorial services in place for public restrooms
  • Events cancelled until further notice



Laundry Vouchers & Shower Tokens available up at:

· SeaView Community Services

· Qutekcak Native Tribe

· Seward Community Health Center (see Frances Azzad-Smith)

· He Will Provide Food Pantry

· American Legion



Seward Prevention Coalition



If you want to have an update on any location not listed here, please send an email request to and we’ll include them in the next report. Reports will be sent on Monday, Wednesday, and Friday afternoons until no longer needed. If you wish to sign up for the City Clerk’s email distribution list, send an email request to


For more information


Alaska Dept. Health & Social Services


Centers for Disease Control & Prevention


Governor Dunleavy Mandates              


City of Seward                                      




Coronavirus Rumor Control                 


Have concerns about people or businesses breaking mandates? Send an email to




City of Seward Virtual Emergency Operations Center (EOC) Contact Information


            EOC Public Information Line                     224-4015


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City of Seward COVID-19 Response

A Community Message from Seward City Manager Scott Meszaros

The City of Seward is adopting the phase-in plan for reopening the State of Alaska and its individual communities.  Beginning April 24, 2020, the State of Alaska begins phase 1-A of its “Reopen Alaska Responsibly Plan.”  The terms of this plan and its impact on Seward businesses can be found in State of Alaska Public Health Mandate 16, which is posted on the City website at [see below].

As many Seward businesses move towards opened doors this weekend, please remember that our community remains vulnerable to COVID-19 and we must all continue to do our part to reduce the risk of infection among Seward’s residents and its visitors. 

In preparation for the City’s own reopening of public facilities and City offices, the City extended public facility closures until May 3, 2020. The City administration and staff will be working diligently to develop a responsible reopening plan for City offices before May 3rd. The purpose of such a plan will be to ensure the public health and safety when entering City-owned and operated facilities, as well as to protect City employees from COVID-19 exposure. 

While the City of Seward remains optimistic about the State of Alaska’s “Reopen Alaska Responsibly Plan,” we will continue to diligently monitor the progression of COVID-19 within Seward and the social distancing and other measures necessary to combat it.  I would also like to express my sincere gratitude on behalf of the City to all the businesses who have submitted mutual aid agreements and/or posted business protocols and measures on their entrances.  Your collaboration and excellent corporate citizenship are essential during these difficult times. 

Thank you for keeping our residents and visitors safe.

Scott W. Meszaros, CM, CMC

Seward City Manager


City Public Information Line

Call 907-224-4015 for more information or to ask questions.  Messages will be responded to.


City of Seward COVID-19 Emergency Documents



All State COVID-19 Health Mandates issues by the Governor can be found at:


Click on the bars below to drop down more information about each topic.

Seward Harbor and Travel Related STATE Health Mandates
STATE Health Mandate 017 – Independent Commercial Fishing Vessels
STATE Health Mandate 016 – Charter Fishing Vessels
Concerned You Have COVID-19?
211 Information