City of Seward COVID-19 News and Information

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Community Situation Report for May 20, 2020

Post Date:05/20/2020 4:18 PM
City of Seward


May 20, 2020

 Starting today, this report will be distributed weekly on Wednesdays.

 This Community Situation Report is intended to keep the community of Seward aware of resources available to them while being challenged with restrictions placed upon them due to the Coronavirus.   Updates indicated in RED

 For the latest information on Health Mandates, go to

 On May 19, 2020, Governor Dunleavy announced that starting May 22, 2020, the state would be “open for business” which includes the re-opening of all businesses, houses of worship, libraries, museums, recreational activities, and sports activities. The Governor’s release states that “It’s the responsibility of individuals, businesses, and organizations to minimize the spread of COVID19. We encourage all to follow local, state, national, and industry guidelines on ways to conduct business and activities safely.”

 The Governor’s health and safety guidelines remain in effect:

  • Stay six feet or more away from non-family members
  • Wash your hands frequently
  • Wipe down surfaces frequently
  • Wear a face covering when in a public setting in close contact with others
  • Stay home if you are sick, and get tested for COVID-19 if you have any symptoms
  • Be mindful and respectful to those Alaskans who are most vulnerable to this virus; those being our seniors and those with existing health issues



Public Health

  • Public Health is responsible for investigating all contacts related to positive test results

· Call 335-3400

Providence Hospital

  • Drive-thru testing available Mon – Wed from 12 – 1 p.m.; call 224-5205 to pre-register
  • All patients and staff in facility are wearing masks (Universal Masking)

· Call 224-5205

Seward Community Health Center

  • In-person wellness and routine visits being conducted in the mornings, including pediatrician appointments; same day appointments for acute care are provided in the afternoons
  • Performing drive-thru testing daily and on-site; call for info 224- 2273
  • Patients with potential COVID-19 symptoms will be isolated from other patients
  • Scheduled in-person and telehealth appointments with all providers Mon-Fri from 8 a.m. - 6 p.m.; call 224-2273
  • Screening every patient at the door
  • All patients and staff in facility wearing masks (Universal Masking); masks provided upon entering facility
  • FREE 15-minute mental health screenings via telemedicine with Michael Craytor, LPC; he’s available for virtual drop-ins Tues-

    Thur, 12-2pm; log onto

    (click 'telehealth login' button, scroll down and select Michael Craytor's picture)

  • Sliding Fee discount applications, Medicaid financial assistance (including Medicaid apps.) and payment plans are available. We can also help you apply for Public Assistance.
  • Call 224-2273 to schedule an appointment or for more information

Providence Seward Rehabilitation Services

  • Open for all therapy services
  • Telehealth options available
  • Hours are Mon – Fri from 8 am – 6 pm

· Call 224-2800

Seward Mt. Haven

  • In keeping with new state guidelines for asymptomatic testing in congregate residential settings, all new/returning residents are automatically tested upon admission
  • Doors closed to visitors

· Call 224-2900


  • Performing drive-thru testing
  • All patients and staff in facility are wearing masks (Universal Masking)

· Call 224-3490

Lacuna Family Medicine and Dr. Jerald Flynn

  • Telehealth options available for established patients

· Call 491-0645

Glacier Family Medicine Clinic

  • Available to provide businesses with on-site employee screening upon request; call for info
  • Open for business ; call ahead if you are experiencing any symptoms of the coronavirus; testing is available for patients with symptoms


· Call 224-8733

Advanced Physical Therapy

  • Open for patients with medical necessity, in accordance with state mandate
  • Limit of 5 people in the clinic at all times
  • Telehealth options available for patients

· Call 224-7848


Community Services


  • SeaView has re-opened the plaza and is gradually transitioning clients from telehealth to office visits, while continuing the option for telehealth. Expecting approximately 25% of clients to transition this week.
  • Precautions include: Enhanced cleaning protocols, staggered appointments, social distancing. COVID screenings and face coverings/masks for staff and clients.
  • Continuing to accept new clients. Call 224-5257 M-F, 8 am-5 pm for appointment.
  • Crisis Line 24/7: Call 224-3027
  • Free mental health/substance use screenings available – call 224- 5257 for appointment

Dr. Michael Moriarty, DDS


  • OPEN for all procedures by appointment
  • Enhanced screening protocols
  • Teledentistry available
  • Universal masking: all employees and patients required to wear masks
  • Monday - Thursday 8 a.m.-5 p.m. and Friday 8 a.m. - 3 p.m.

· Call 907-224-3071 or after hours 907-362-3456

Fjords Dental Clinic, LLC

Dr. Jack Hamilton, DDS

  • Open by appointment for all dental treatments & cleanings
  • Call 224-2200 for an appointment; after hours call 252-0039




Independent Living Center

  • Office closed to the public
  • Phones answered Mon-Thurs from 9 am – 3 pm, and Fri from 9 am – 12 pm; call 224-8711 for assistance
  • Taxi vouchers available
  • Donations for Community Closet have been suspended
  • Equipment loans have been suspended

Qutekcak Native Tribe

  • Closed to the public
  • Phones answered Mon-Fri from 10 am – 2 pm; call 224-3118

Homeless Connection

  • Anyone in need of shelter or other resources, call 422-7653


The Closet Ministry


  • Gently used clothing for adults and children available

· Call 224-5617

Sustainable Seward

  • Electronics Recycling collection event usually held in May has been postponed until the fall; please hang onto those electronics and do not throw them into the trash

Senior Center

  • Individuals over 60 years old can sign up for Meals On Wheels
  • Meals being delivered all the way to Moose Pass; 7 meals delivered twice per week
  • Sign up to have your grocery shopping done for you

· Call 224-5604




Orange Bike Delivery

  • Open Mon, Tues, Thur, Fri, Sat from 11 am – 9 pm
  • Open Sun from 2 – 9 pm
  • Closed Wed
  • Call 422-0679 or order online at
  • Delivering take away food from local restaurants
  • $5 in town delivery/ $6 out of town




KPB School District

  • Closed for the summer

Boys & Girls Club


  • Rolling out our Summer Food Service Program (SFSP) starting May 21st
  • Available for youth ages 18 and younger
  • Two meals included -breakfast and lunch given together
  • Pick up 12:00-1:30 pm Monday-Friday at the TYC site as usual
  • Children must be present to pick up the meals
  • For more information about the Summer Food Service Program visit their website at: food-service-program
  • We will also continue with what we're now referring to as the "Community Meal Service" for 1-2 weeks depending on need and supplies. If you will not be eligible for the SFSP program and have concerns please give us a call or chat with us at your next pick up and we'll figure out a game plan together. We don't want anyone going without.
  • Call with questions 224-5472



  • Bus driver training class and limited testing capabilities available starting June 1
  • Facility closed to the public
  • Call 224-6159 to make an appointment





  • One-way aisle traffic – arrows at end of each aisle indicate which direction to walk
  • The number of shoppers inside the store is limited to a maximum of 160 people, excluding staff; access the liquor store through the main store entrance
  • Customers who bring their own bags are requested to bags their own groceries to minimize exposure for the cashiers
  • Store hours 6 am – 10 pm Daily
  • Special shopping time reserved for elders, pregnant women, and compromised immune system individuals from 7-9 a.m. Tuesdays & Thursdays

Pharmacy at Safeway

  • Hours, Mon-Sat 9 am – 7 pm PLUS special Pharmacy hours on Tuesdays & Thursdays from 7-9 am to coincide with Safeway’s special shopping reserved hours
  • Prescription delivery is available; requests received by 1 pm will be delivered the same day; call 224-6960 to sign up

Seward Marketplace

  • Open for business
  • Store hours 7 am – 9 pm daily

Frontier Trading Post

  • Open for business
  • Store hours 9 am – 6 pm daily

He Will Provide Food Pantry


  • Mask-wearing clients can go inside and choose their own groceries (up to 3 people at a time); all others receive a bag at the door
  • Open Thursdays from 3-6 pm
  • Questions or concerns contact President Mike Little at 769-1395

J&R Fisheries

  • 10# minimum order is waived for local sales
  • Phone, text or e-mail orders only; phone 224-5584; text 907-500- 8415
  • Will arrange customer pick-ups or delivery options

Knots So Fast

  • Open 11:00 – 6:00 p.m. Tuesday – Saturday
  • Phone or text orders accepted

    · Call 362-1471

  • Call ahead to make arrangements for porch pick ups

The Fish House

  • Open Mon-Sat from 8 am – 7 pm
  • Offering curbside pickups on telephone orders

· Call 224-8286 or 224-3674




Elizabeth DeCastro, DVM

  • Peninsula Animal Wellness Services, LLC (PAWS)
  • Licensed to perform telemedicine consultations
  • Medications can be delivered if needed

· Call 491-0596

Matt Hall, DVM

  • Office hours by appointment only; call 224-5500

· For emergencies, call (907) 274-5636 or (907) 562-8384




Eddy’s Auto

  • Open by appointment

· Call 224-5823

Terry Tires & Lube

  • Open by appointment

· Call 224-5505

No Sweatt Auto

Hertz of Seward

  • Open Mon-Fri 9 a.m. – 5 p.m.
  • Vehicle rentals available for both local and Anchorage returns

· Call 224-4378




Sip ‘N Spin Laundromat

  • No more than 5 people in the building at one time
  • Laundry vouchers can be redeemed Mondays from 12 – 4 pm; laundry must be on site and done during this time
  • Sundays reserved for elders over 60 and anyone with compromised immune system




Post Office

  • Requesting citizens to limit number of people inside building to no more than 10
  • Packages & certified mail holds extended up to 30 days; if you need longer, call to make arrangements; call 224-3001
  • Maintain 6 foot distance from others- stripes on the floor indicate safe distances when standing in line for counter service



Chamber of Commerce


  • Opening Visitors Center this weekend
  • Window display at Chamber set up for visitors
  • 4thof July Festival is being planned

· Call 224-8051


  • ALL customers coming into the store must wear a face mask or covering
  • Open 10 am - 2 pm Mon-Fri; limit of 2 customers at a time

· Call 1-800-800-4800


  • Office closed to visitors
  • Call 224-5224 for service
  • Help Desk available 24x7 at 1-888-570-1792

TLC Business Services

  • Office closed to public, but business is continuing as usual
  • Call for information or drop instructions 224-8019
  • Tax prep, bookkeeping, accounting, payroll

Seward Insurance Agency

Alaska Waste

  • Hazardous Waste Collection Day event scheduled for May has been cancelled; next one will be in July
  • Normal pick-up and drop-off operations
  • Call 907-262-9667 for info or email

Kenai Fjords National Park


  • Exit Glacier Park will open May 22
  • Call 422-0500 for information

Alaska SeaLife Center

  • Open to the general public starting May 20; visitors must purchase entry tickets online; members must reserve timed entry tickets online
  • All-day webcam of an aquarium
  • Past educational programs are streamable at




American Legion

  • Open for members
  • Call Mike Calhoon at 224-5440 for info

Seward Army Resort


  • Open

· Call 224-2654



Seward Bear Creek Flood Service Area

Alaska Railroad

  • AKRR work crews will be coming to town to work on the tracks; crews are fully prepared to adhere to health mandates and AKRR health and safety protocols
  • Passenger train Coastal Classic will start running between Anchorage and Seward on July 1st

Port Operations

  • Princess Cruises (includes Holland America) canceled all Alaska Gulf cruise and cruise tours; Holland ships were scheduled to dock in Seward weekly (on Sundays)
  • CDC modified and extended No Sail Order for all cruise ships by at least 100 days starting April 9 through July 20
  • Vessels are fully informed of travel mandates and quarantine requirements

KPB Annex in Seward


  • Office closed to public, but phones answered 10 am – 3 pm Mon

    – Thurs

  • Tub of KPB forms outside Third Avenue entrance
  • Call 224-2001 if you don't find what you need




City Offices

  • City offices and buildings are open
  • Employees wearing face coverings
  • Sneeze guards installed at utility counter


  • One customer in office allowed at one time
  • Sneeze guard installed at customer counter
  • Fish cleaning stations are open; alternate stalls are closed to allow for social distancing
  • Information related to Charter Fishing and Commercial Fishing Vessels. Go to for more information.
  • Incoming vessels check in and observe quarantine restrictions
  • S Float has been designated as a vessel quarantine area

Community Library Museum


  • Limited services available by reservation, Wed-Sat, 11am-5pm
  • Universal Face Coverings, hygienic protocols and social distancing by public and staff
  • Disinfecting and other COVID-19 mitigation practices by staff
  • Temporary public access computers/printer for 45 minutes at a


time by reservation

  • Curbside library material service by reservation
  • Museum exhibit visits by reservation
  • No passport, notary or passport services at this time
  • Phone and email hours, Mon-Sat, 10am-6pm at 907-224-4082 and
  • ALL library loans extended from May 15 to June 30
  • Overdue fine amnesty for local collection continues
  • Free 24/7 WiFi outside the building, no password

Parks & Recreation

  • Municipal campgrounds are open by reservation only
  • Alternate campsites have been closed to allow for additional social distancing
  • Contracted janitorial services in place for public restrooms
  • Events cancelled until further notice


Laundry Vouchers & Shower Tokens available up at:

  • SeaView Community Services
  • Qutekcak Native Tribe
  • Seward Community Health Center (see Frances Azzad-Smith)
  • He Will Provide Food Pantry
  • American Legion



Seward Prevention Coalition

If you want to have an update on any location not listed here, please send an email request to and we’ll include them in the next report. Reports will be sent on Monday, Wednesday, and Friday afternoons until no longer needed. If you wish to sign up for  the City Clerk’s email distribution list, send an email request to

 For more information

 Alaska Dept. Health & Social Services

 Centers for Disease Control & Prevention

 Governor Dunleavy Mandates              

 City of Seward                                      


 Coronavirus Rumor Control                 


Have   concerns    about    people    or    businesses    breaking    mandates?    Send   an    email    to

 City of Seward Virtual Emergency Operations Center (EOC) Contact Information EOC Public Information Line                                           224-4015

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City of Seward COVID-19 Response

A Community Message from Seward City Manager Scott Meszaros

The City of Seward is adopting the phase-in plan for reopening the State of Alaska and its individual communities.  Beginning April 24, 2020, the State of Alaska begins phase 1-A of its “Reopen Alaska Responsibly Plan.”  The terms of this plan and its impact on Seward businesses can be found in State of Alaska Public Health Mandate 16, which is posted on the City website at [see below].

As many Seward businesses move towards opened doors this weekend, please remember that our community remains vulnerable to COVID-19 and we must all continue to do our part to reduce the risk of infection among Seward’s residents and its visitors. 

In preparation for the City’s own reopening of public facilities and City offices, the City extended public facility closures until May 3, 2020. The City administration and staff will be working diligently to develop a responsible reopening plan for City offices before May 3rd. The purpose of such a plan will be to ensure the public health and safety when entering City-owned and operated facilities, as well as to protect City employees from COVID-19 exposure. 

While the City of Seward remains optimistic about the State of Alaska’s “Reopen Alaska Responsibly Plan,” we will continue to diligently monitor the progression of COVID-19 within Seward and the social distancing and other measures necessary to combat it.  I would also like to express my sincere gratitude on behalf of the City to all the businesses who have submitted mutual aid agreements and/or posted business protocols and measures on their entrances.  Your collaboration and excellent corporate citizenship are essential during these difficult times. 

Thank you for keeping our residents and visitors safe.

Scott W. Meszaros, CM, CMC

Seward City Manager


City Public Information Line

Call 907-224-4015 for more information or to ask questions.  Messages will be responded to.


City of Seward COVID-19 Emergency Documents



All State COVID-19 Health Mandates issues by the Governor can be found at:


Click on the bars below to drop down more information about each topic.

Seward Harbor and Travel Related STATE Health Mandates
STATE Health Mandate 017 – Independent Commercial Fishing Vessels
STATE Health Mandate 016 – Charter Fishing Vessels
Concerned You Have COVID-19?
211 Information