City of Seward COVID-19 News and Information

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Seward Community Situation Report for April 20, 2020

Post Date:04/20/2020 4:46 PM

City of Seward


April 20, 2020


This Community Situation Report is intended to keep the community of Seward aware of resources available to them while being challenged with restrictions placed upon them due to the Coronavirus.  Updates indicated in RED




Public Health

  • Public Health is responsible forinvestigating all contacts related to positive test results
  • Call 335-3400



Providence Hospital

  • All patients and staff in facility are wearing masks (Universal Masking)
  • Drive-thru testing every Wednesday from 6-7 pm; must have doctor’s order to receive test
  • Call 224-5205
  • Continuing to work on developing alternate care sites for surge preparation



Seward Community Health Center


  • Offering scheduled appointments Mon-Fri from 8 a.m. - 6 p.m.; call 224-2273
  • Screening every patient at the door
  • All patients and staff in facility wearing masks (Universal Masking)

· Offering in-person pediatric visits & vaccinations at an alternate location for children 2 and younger

· Performing drive-thru testing daily on-site at SCHC provider’s request

· Telehealth appointments available with all our providers, including pediatrician and mental health

· Offering FREE 15-minute mental health screenings via telemedicine with Michael Craytor, LPC; he’s available for virtual drop-ins Tues-Thur, 12-2pm; log onto 'telehealth login' button, scroll down and select Michael Craytor's picture)

· Free assistance applying for state public assistance, heating assistance, and child care assistance



Providence Seward Rehabilitation Services

  • Continuing to provide wound care, lymphedema, and all medically-necessary services
  • Hours are Mon – Fri from 8 am – 6 pm
  • Call 224-2800



Seward Mt. Haven

  • Doors closed to visitors
  • Call 224-2900




  • Performing drive-thru testing
  • All patients and staff in facility are wearing masks (Universal Masking)
  • Doors closed to visitors
  • Call 224-3490



Lacuna Family Medicine and Dr. Jerald Flynn

  • Doors are locked
  • Telehealth options available for established patients
  • Call 491-0645



Glacier Family Medicine Clinic

  • Available to provide businesses with on-site employee screening upon request; call for info
  • Open for business ; call ahead if you are experiencing any symptoms of the coronavirus; testing is available for patients with symptoms
  • Call 224-8733



Advanced Physical Therapy

  • Open for patients with medical necessity, in accordance with state mandate
  • Limit of 5 people in the clinic at all times
  • Telehealth options available for patients
  • Call 224-7848



SeaView Community Services

  • Telehealth services are running smoothly with lots of people accessing mental health and substance use counseling/therapy successfully. Continuing to accept clients. Call 224-5257 M-F, 8am – 5 pm for appointment.
  • 24/7 Crisis Line continues – Call 224-3027
  • Free mental health/substance use screenings available by calling 224-5257 for appointment
  • Recovery Housing has ONE opening for those struggling with substance use. Call 224-5257
  • SeaView received significant funding from the Alaska Mental Health Trust to support delivery of behavioral health services for those affected by COVID-19
  • Also received funding from the Seward Community Foundation for basic and other behavioral health needs
  • Additional behavioral health support funding is pending and additional is available upon request for basic needs
  • Working on surge planning for clients and staff



Dr. Michael Moriarty, DDS


  • All patients and staff in facility are wearing masks (Universal Masking)
  • All appointments through April 30 have been removed from the schedule; all patients were notified
  • Due to Health Mandate #6, all services are limited to emergencies only
  • Doors closed to visitors and walk-ins
  • Call 224-3071 for an appointment (call 362-3456 after 5 pm)



Fjords Dental Clinic, LLC

Dr. Jack Hamilton, DDS


  • Offering tooth removal, including wisdom teeth and root canal therapy
  • Due to Health Mandate #6, all services are limited to emergencies only
  • Call 224-2200 for an appointment; after hours call 252-0039




Independent Living Center

  • Office closed to the public
  • Phones answered Mon-Thurs from 9 am – 3 pm, and Fri from 9 am – 12 pm; call 224-8711 for assistance
  • Taxi vouchers available
  • Donations for Community Closet have been suspended
  • Equipment loans have been suspended



Qutekcak Native Tribe

  • Closed to the public
  • Phones answered Mon-Fri from 10 am – 2 pm; call 224-3118





Homeless Connection

  • Coordinating with Love, Inc. to create a solution for a homeless shelter
  • Homeless population is considered higher risk



Sustainable Seward


  • Electronics Recycling collection event usually held in May has been postponed until the fall; please hang onto those electronics and do not throw them into the trash

Senior Center

  • Individuals over 60 years old can sign up for Meals On Wheels
  • Sign up to have your grocery shopping done for you
  • Call 224-5604



Laundry Vouchers & Shower Tokens

Available for pick up at:

· SeaView Community Services

· Qutekcak Native Tribe

· Seward Community Health Center (see Frances Azzad-Smith)

· He Will Provide Food Pantry

· American Legion



KPB School District

  • “Get-It and Go” free meals for students, Monday-Friday. Call 907-714-8890 to sign-up or change your options
  • Distance/remote learning instruction for all grades will go through the remainder of the school year



Boys & Girls Club

  • Serving bag lunches Mon-Fri from 12-3 pm on alley side of Teen & Youth Center (TYC)




  • Facility closed for students and the public
  • Buildings are locked; call 224-6159 to make an appointment




Orange Bike Delivery


· Open Mon, Tues, Thur, Fri, Sat from 11 am – 9 pm

· Open Sun from 2 – 9 pm

· Closed Wed

· Call 422-0679 or order online at

· Delivering take away food from local restaurants

· $5 in town delivery/ $6 out of town





  • One-way aisle traffic – arrows at end of each aisle indicate which direction to walk
  • The number of shoppers inside the store is limited to a maximum of 160 people, excluding staff; access the liquor store through the main store entrance
  • Customers who bring their own bags are requested to bags their own groceries to minimize exposure for the cashiers
  • Store hours 6 am – 10 pm Daily
  • Special shopping time reserved for elders, pregnant women, and compromised immune system individuals from 7-9 a.m.Tuesdays & Thursdays



Pharmacy at Safeway

  • Hours, Mon-Sat 9 am – 7 pm PLUS special Pharmacy hours on Tuesdays & Thursdays from 7-9 am to coincide with Safeway’s special shopping reserved hours
  • Prescription delivery is available; requests received by 1 pm will be delivered the same day; call 224-6960 to sign up



Seward Marketplace

  • Open for business
  • Store hours 7 am – 9 pm daily



Frontier Trading Post

  • Open for business
  • Store hours 9 am – 6 pm daily



He Will Provide Food Pantry

  • Accepting donations – call Mike to arrange drops at 769-1395; donated items are put through a stringent cleaning process before being re-distributed to the community; only unopened items can be accepted
  • Open Thursdays from 3-6 pm; pre-filled bags of food being delivered outside the facility
  • Questions or concerns contact President Mike Little at 769-1395

Providence is sponsoring a matching-donation for up to $50,000, and Seward’s He Will Provide Food Pantry is one of the recipients. Please consider donating, if you can, until April 20,

and Providence will double your money! To give, text FeedAK to 41444



J&R Fisheries

  • 10# minimum order is waived for local sales
  • Phone, text or e-mail orders only; phone 224-5584; text 907-500-8415
  • Will arrange customer pick-ups or delivery options



Knots So Fast

  • Open 3:00 – 7:00 p.m. Tuesday – Saturday
  • Phone orders accepted; call 362-1471
  • Knock on door for assistance during store hours



The Fish House

  • Open Mon-Sat from 8 am – 7 pm
  • Offering curbside pickups on telephone orders
  • Call 224-8286 or 224-3674




Elizabeth DeCastro, DVM

  • Peninsula Animal Wellness Services, LLC (PAWS)
  • Licensed to perform telemedicine consultations
  • Medications can be delivered if needed
  • Call 491-0596



Matt Hall, DVM

  • Office is closed
  • Prescriptions refilled by appointment only; call 224-5500
  • For emergencies, call (907) 274-5636 or (907) 562-8384




Eddy’s Auto

  • Open by appointment
  • Call 224-5823



Terry Tires & Lube

  • Open by appointment
  • Call 224-5505



No Sweatt Auto

  • Open by appointment
  • Call 422-2940 or email



Hertz of Seward


  • Open Mon-Fri 9 a.m. – 5 p.m.
  • Vehicle rentals available for both local and Anchorage returns
  • Call 224-4378




Sip ‘N Spin Laundromat

  • No more than 5 people in the building at one time
  • Laundry vouchers can be redeemed Mondays from 12 – 4 pm; laundry must be on site and done during this time
  • Sundays reserved for elders over 60 and anyone with compromised immune system




Post Office


  • Packages & certified mail holds extended up to 30 days; if you need longer, call to make arrangements; call 224-3301
  • Open for business
  • Maintain 6 foot distance from others- stripes on the floor indicate safe distances when standing in line for counter service




Chamber of Commerce

  • Urging everyone to complete the 2020 Census
  • Mount Marathon Race has been postponed; 4th of July Festival is still planned
  • Assisting businesses with applying for SBA loans
  • Call 224-8051




  • ALL customers coming into the store must wear a face mask or covering
  • Open 10 am - 2 pm Mon-Fri
  • Limit of 2 customers at a time
  • Call 1-800-800-4800




  • Office closed to visitors
  • Call 224-5224 for service
  • Help Desk available 24x7 at 1-888-570-1792



TLC Business Services

  • Office closed to public, but business is continuing as usual
  • Call for information or drop instructions 224-8019
  • Tax prep, bookkeeping, accounting, payroll



Seward Insurance Agency

  • Office closed to public, but business is continuing as usual
  • Call 224-7370or email




Alaska Waste

  • Hazardous Waste Collection Day event scheduled for May has been cancelled; next one will be in July
  • Normal pick-up and drop-off operations
  • Call 907-262-9667 for info or email



Kenai Fjords National Park

  • Exit Glacier trails are open for hiking; snow machining closed for the season
  • Public use cabins and toilets are closed
  • Call 422-0500 for information



Alaska SeaLife Center




American Legion

  • Call Mike Calhoon at 224-5440 for info



Seward Army Resort

  • Closed




Seward Bear Creek Flood Service Area

  • Office closed to public
  • Phones answered Mon-Thurs 9 am – 3 pm; call 224-3340
  • Email or
  • Updates available at



Alaska Railroad


  • AKRR work crews will be coming to town to work on the tracks; crews are fully prepared to adhere to health mandates and AKRR health and safety protocols
  • Passenger train Coastal Classic will start running between Anchorage and Seward on July 1st



Port Operations

  • Princess Cruises (includes Holland America) canceled all Alaska Gulf cruise and cruise tours;Holland ships were scheduled to dock in Seward weekly (on Sundays)
  • CDC modified and extended No Sail Order for all cruise ships by at least 100 days starting April 9 through July 20
  • Working with US Coast Guard on port continuity protocols
  • Vessels are fully informed of travel mandates and quarantine requirements



KPB Annex in Seward

  • Office closed to public, but business is continuing as usual
  • Phones answered 10 am – 3 pm Mon – Thurs
  • PFD forms are located at entrance of SeaView Building; deadline to file was extended to end of April




  • Office is closed to the public, but staff is working
  • Incoming vessels check in and observe quarantine restrictions
  • S Float has been designated as a vessel quarantine area



Community Library Museum

  • Phones answered Mon-Fri from 10am - 6pm
  • Call 224-4082
  • Free 24/7 WiFi outside the building, no password
  • ALL library loans extended to May 15
  • ALL Seward item overdue fines during this time will be forgiven
  • Holds temporarily suspended
  • Online digital material request form for the Alaska Digital Library at or call Director Kingsland at 224-4008
  • Virtual Story Time, escape rooms, book discussions and Summer Reading Challenge programs in process
  • Visit for updates and information/links to our virtual programs



Parks & Recreation

  • Municipal campgrounds closed until May 1
  • Events cancelled through May



Need a face mask?

Want to help sew face masks?




Seward Prevention Coalition


Seward COVID19 Face Mask Project: 3000 masks in 30 days


Beginning April 18, Sew ‘N Bee Cozy will be providing community sewers with face mask kits that include supplies to make 10 masks – make for their family and friends, or donate back to the facemask community baskets. The face mask baskets will be distributed to the Post Office, Safeway, Sew ‘N Bee Cozy and the Senior Center (Third Ave entrance).


Project sponsored by the State of Alaska, Department of Health and Human Services.

If you want to have an update on any location not listed here, please send an email request to and we’ll include them in the next report. Reports will be sent on Monday, Wednesday, and Friday afternoons until no longer needed. If you wish to sign up for the City Clerk’s email distribution list, send an email request to


For more information


Alaska Dept. Health & Social Services


Centers for Disease Control & Prevention


Governor Dunleavy Mandates             


City of Seward                                      




Coronavirus Rumor Control                 


Have concerns about people or businesses breaking mandates? Send an email to




City of Seward Virtual Emergency Operations Center (EOC) Contact Information


            EOC Public Information Line                     224-4015

Return to full list >>

City of Seward COVID-19 Response

A Community Message from Seward City Manager Scott Meszaros

The City of Seward is adopting the phase-in plan for reopening the State of Alaska and its individual communities.  Beginning April 24, 2020, the State of Alaska begins phase 1-A of its “Reopen Alaska Responsibly Plan.”  The terms of this plan and its impact on Seward businesses can be found in State of Alaska Public Health Mandate 16, which is posted on the City website at [see below].

As many Seward businesses move towards opened doors this weekend, please remember that our community remains vulnerable to COVID-19 and we must all continue to do our part to reduce the risk of infection among Seward’s residents and its visitors. 

In preparation for the City’s own reopening of public facilities and City offices, the City extended public facility closures until May 3, 2020. The City administration and staff will be working diligently to develop a responsible reopening plan for City offices before May 3rd. The purpose of such a plan will be to ensure the public health and safety when entering City-owned and operated facilities, as well as to protect City employees from COVID-19 exposure. 

While the City of Seward remains optimistic about the State of Alaska’s “Reopen Alaska Responsibly Plan,” we will continue to diligently monitor the progression of COVID-19 within Seward and the social distancing and other measures necessary to combat it.  I would also like to express my sincere gratitude on behalf of the City to all the businesses who have submitted mutual aid agreements and/or posted business protocols and measures on their entrances.  Your collaboration and excellent corporate citizenship are essential during these difficult times. 

Thank you for keeping our residents and visitors safe.

Scott W. Meszaros, CM, CMC

Seward City Manager


City Public Information Line

Call 907-224-4015 for more information or to ask questions.  Messages will be responded to.


City of Seward COVID-19 Emergency Documents



All State COVID-19 Health Mandates issues by the Governor can be found at:


Click on the bars below to drop down more information about each topic.

Seward Harbor and Travel Related STATE Health Mandates
STATE Health Mandate 017 – Independent Commercial Fishing Vessels
STATE Health Mandate 016 – Charter Fishing Vessels
Concerned You Have COVID-19?
211 Information